Disclaimer

Effective Date: 06-DEC-2024

The information provided on the Indus Sky Fares website is for general purposes only. By accessing and using our website, you acknowledge and agree to the terms of this disclaimer. If you do not agree, you should refrain from using our services.

1. General Information

• Indus Sky Fares operates as an online travel platform to facilitate bookings for flights and other travel-related services.
• While we strive to provide accurate and up-to-date information, we do not guarantee the accuracy, completeness, or reliability of any information displayed on our website.

2. No Guarantees or Warranties

• All services and content on the website are provided “as is” and “as available” without any express or implied warranties, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
• We do not warrant that the website will be error-free, secure, or continuously available.

3. Third-Party Services

• Indus Sky Fares acts as an intermediary between users and third-party providers such as airlines, hotels, and transportation companies.
• We are not responsible for the performance, actions, or policies of these third-party providers. Any issues related to bookings, cancellations, or changes must be resolved directly with the service provider.

4. Limitation of Liability

To the fullest extent permitted by law, Indus Sky Fares is not liable for any direct, indirect, incidental, consequential, or special damages arising from your use of the website or services, including but not limited to:

• Loss of data
• Booking errors or cancellations
• Delays, accidents, or other incidents during travel

5. User Responsibility

 Users are responsible for ensuring they meet the requirements of their travel plans, including:

•  Valid travel documents (e.g., passports, visas)
•  Complying with airline, hotel, and destination-specific rules

We are not liable for missed flights, denied boarding, or other inconveniences caused by user negligence.

6. Links to Third-Party Websites

Our website may include links to external websites for informational purposes. We do not endorse or control these third-party websites and are not responsible for their content or policies.

7. Changes to This Disclaimer

We reserve the right to modify or update this Disclaimer at any time. Changes will take effect immediately upon posting. Your continued use of the website indicates your acceptance of the revised Disclaimer.

8. Contact Information

For questions or concerns regarding this Disclaimer, please contact us:

• Email: Indusskyfares@gmail.com
• Phone: +91 77176 77477

By using the Indus Sky Fares website, you agree to this Disclaimer and accept full responsibility for your use of the services.

Refund Policy

Effective Date: [Insert Date]

At Indus Sky Fares, we aim to provide a seamless travel booking experience. This Refund Policy explains the terms and conditions under which refunds may be issued for bookings made through our platform. By using our services, you agree to the terms outlined below.

1. General Refund Policy

Refunds for bookings made through Indus Sky Fares are subject to the policies of the respective service providers (e.g., airlines, hotels). Indus Sky Fares acts as an intermediary and does not have control over the provider’s refund rules.

2. Refund Eligibility

Refunds are only applicable in the following circumstances:

• If the airline, hotel, or service provider offers a refund based on their terms.
• If the booking was cancelled within the time frame specified by the provider.
• If the booking was cancelled due to unforeseen circumstances (e.g., flight cancellations by the airline).

3. Non-Refundable Services

Certain bookings or services may be non-refundable, including:

• Tickets marked as “non-refundable” by the airline or provider.
• Bookings cancelled after the provider’s deadline.
• Promotional or discounted bookings, unless otherwise stated.

4. Refund Process

• Refund requests must be submitted to Indus Sky Fares via email or through our customer support team.
• Upon receipt of your request, we will initiate the refund process with the service provider.
• Refunds will be processed once we receive confirmation and funds from the provider.

5. Processing Time

The time it takes to process a refund depends on the service provider and payment method used. Generally:

• Airlines: Refunds may take 7–30 business days.
• Hotels or other services: Processing times vary depending on the provider’s policy.
• Credit or debit card payments may take additional time for the funds to reflect in your account.

6. Cancellation and Service Fees

• Indus Sky Fares may charge a service fee for processing cancellations and refunds. This fee is in addition to any fees charged by the service provider.
• Service fees are non-refundable.

7. Changes and Re-booking

If you wish to make changes or re-book your travel plans, additional charges may apply depending on the provider’s policies. Refunds for the original booking may not be available in such cases. Name change is not allowed once tickets are issued.

8. Exceptional Circumstances

In cases of force majeure (e.g., natural disasters, political unrest), refunds will be handled as per the policies of the respective service providers. Indus Sky Fares is not liable for delays or non-fulfillment of refunds caused by such circumstances.

9. Contact Us

For refund inquiries or assistance, please contact our customer support team:

• Email: Indusskyfares@gmail.com
• Phone: +91 77176 77477

Note: Refunds are processed in accordance with this policy and the policies of the respective service providers. Indus Sky Fares does not guarantee the refund amount or time frame, as these depend on the provider’s terms.

Thank you for choosing Indus Sky Fares!